Interpersonal communication is a mode of passing a message, both verbally and non-verbally. Communication is an essential tool if you want to create a good relationship with your friends and team. This means, as an employer, you need to open a line of communication between you and employee for business growth.
It is therefore essential to go through educative content that will help you improve your interpersonal communication skills.
Key Interpersonal Communication Skills You Should Improve
1. Openness
First, you need to understand that everyone is entitled to their opinion. Whatever your employee believes in isn’t what you believe. Nonetheless, unless you listen to another person’s opinion, you’ll never know what they think. Therefore, if you don’t listen to other people’s advice, you must improve your interpersonal communication skills.
2. Negotiating skills
How good are you at closing deals?
It’s your negotiation skills that determine how good the transaction will be. For an instant, if you are convincing an investor to lend your company some money, you might be required to compromise specific requirements. Having excellent negotiating skills ensure that everybody respects you because you can balance the two sides.
3. Conflict Resolution
Conflict resolution capability is one of the interpersonal communication skills you need to improve. You should listen to both sides of the conflicting persons and make resolutions that are not biased.
However, if you want to get a good outcome, you need to listen carefully and understand non-verbal communication from both teams. As a conflict resolver, you’ll identify the underlying problem and help the people involved in the conflict resolve it.
4. Assertiveness
Interpersonal communication skills should enable you to pass a message effectively and calmly. Therefore, you need to be assertive. This is where you express your opinion confidently but considering the needs of others. In other words, don’t be aggressive when communication your idea.
5. Teamwork
A group that works together performs better as compared to individuals. This is because a team puts their efforts together to achieve a common goal. However, if you don’t trust people with your duties, you must improve your interpersonal communication skills. It will help you fit into a group of people. Train yourself to ask questions from other team betters and allow them to help you with your duties.
6. Body language
Did you know your body language passes 55% of the information you’re relaying?
Well, your facial expressions and body movement determine how much your message is compelling. People will understand what you say by including body language while communicating. Therefore, it’s one of the essential critical interpersonal communication skills you need to improve.
7. Actively listening
Immediately a person starts speaking to you; your minds begin to prepare what you will answer. Unfortunately, this might lead you to not understanding the message been relayed. However, if you listen actively, you’ll give a more thoughtful answer.
Conclusion
Verbal communication, body language, and listening are some of the interpersonal skills every employer and employee should possess. Therefore, find articles that will help you improve these skills to succeed.